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Our
customers have integrated Noah Temperature Control
Systems into volume manufacturing facilities where
equipment up-time is paramount.
Noah Precision recognizes that in order to minimize
equipment down-time, we must
offer a service & support network that can respond
with quick turn-around-times (TAT) as required.
Noah provides qualified, factory trained sales &
service representatives to support our global customer
base. In most cases, our service & support network
can provide component exchanges in less than 24-48
hours. In regions where our installed base is substantial,
we target less that 4 hour exchange TAT by using locally
managed spares inventory.
Ask your local or regional Noah Precision sales
& service representative about “Direct
Exchange Program” (D.E.P.)
details for our products.
Support Requirement Example
Our modular design concept allows the Noah POU Thermoelectric
module and/or Power Supply Controller (PSC) to be
replaced in less than one hour. When required, the
POU systems are supported exclusively by our D.E.P.
Our Stand-Alone
systems are supported with locally managed critical
spare parts and are designed to be easily repaired
& maintained without returning to the Noah factory.
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