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Support Overview

Our customers have integrated Noah Temperature Control Systems into volume manufacturing facilities where equipment up-time is paramount.

 

Noah Precision recognizes that in order to minimize equipment down-time, we must offer a service & support network that can respond with quick turn-around-times (TAT) as required.

 

Noah provides qualified, factory trained sales & service representatives to support our global customer base. In most cases, our service & support network can provide component exchanges in less than 24-48 hours. In regions where our installed base is substantial, we target less that 4 hour exchange TAT by using locally managed spares inventory.

 

Ask your local or regional Noah Precision sales & service representative about “Direct Exchange Program” (D.E.P.) details for our products.

 

Support Requirement Example

 

Our modular design concept allows the Noah POU Thermoelectric module and/or Power Supply Controller (PSC) to be replaced in less than one hour. When required, the POU systems are supported exclusively by our D.E.P.

 

Our Stand-Alone systems are supported with locally managed critical spare parts and are designed to be easily repaired & maintained without returning to the Noah factory.

 
Offering a Complete Range of Thermoelectric Temperature
Control Systems, Including Dynamic Point-of-Use Chillers
for Semiconductor Wafer Processing Equipment.
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